Cloud-Based Reporting Business Analytics Total Touch Restaurant POS Software

Restaurant owners and managers can access restaurant performance business analytics from a desktop or mobile device

Total Touch® introduces a major enhancement to our restaurant management POS solution — cloud-based reporting and restaurant performance business analytics.


Total Touch cloud-based reporting features give merchants the power to review reports anytime, anywhere, making Total Touch more competitive and feature-aligned with popular POS options like Toast and Future POS.


Essentially, we’ve brought the Total Touch solution to a whole new level.


Restaurant managers and owners can expect to see:

  • Employee wage totals
  • A breakdown of tender amounts (i.e. cash, credit card, and house amounts)
  • The trend of sales vs. guests by day
  • Top-selling items reports

With cloud-based reporting, any user can access their business analytics from a desktop or mobile device. Most of the reports currently available in the back-office reporting tool are now available through this online web portal.


Reports can be combined to show data for multiple locations or separated by individual location. They can also be filtered to show data for the current day or a specific date range.


Some of the reports bar and restaurant managers will find useful include:

  • Daily Balance - This report is used to close and accurately balance each day. It provides a breakdown of accepted payments, revenue generated by department, cash reconciliation, and even a snapshot of labor costs.
  • Department Sales Report - This report provides a detailed breakdown of sales in each department by quantity, gross sales, discounts or coupons applied, net sales, and more. It can be displayed in bar chart format for easy comparisons.
  • Item Sales Report - This report lists each item sold, quantity sold, cost, amount collected, and profit amount. It can also be run by group to reveal the strongest performers in each department. 
  • Void Item Report - This report is used to track voided items by employee, item, date and time, quantity, amount, reason, and who approved the void. 
  • Canceled Sales Report - This report provides a detailed look at canceled sales. Canceled sales are tracked by invoice number, date, employee, approval, cancel type, net sales, tax, and total.   
  • Employee Labor Summary - This report generates a full view of labor tracked by name, job type, total hours, wage, overtime wage, overtime hours, employee sales, and tips declared. 
  • Sales Tax Reports - These reports summarize the merchant’s taxable and non-taxable sales, including gratuity and service charges.
  • Employee Payroll Summary - This report populates job type, employee name, regular wages, overtime wages, tipped wages, salary, and tips declared.
Total Touch Feature Release

Release Date

Feature Release

1/20/2020

2.4.24

“We didn’t have to change our payment processor.”

Total Touch® point of sale for restaurants is compatible with most payment processors.

You’re in control of your payment processing with our Total Freedom Guarantee!

Check Your Payment Processing Compatibility

The Latest Total Touch POS Frequently Asked Questions

  • Will Total Touch work with my current merchant service provider?

    • The Total Touch® restaurant software is compatible with most merchant service providers.  You’re in control of your payment processing with our Total Freedom Guarantee.
    • Upgrade to the power of Total Touch POS and keep the familiarity of your current payment processor and merchant services agreement.

  • How much does Total Touch cost?

    Many restaurant POS systems are one-sized fits all with costly upgrades and long-term contracts for merchant services.


    Contact us to get a no-obligation quote for a comprehensive restaurant pos system and restaurant management software that's customized for your needs.

  • What merchant service providers do Total Touch POS work with?

  • Will Total Touch Support gift card and loyalty programs?

    Yes! Total Touch includes complete Factor 4 Gift Card integration.  This fully integrated software supports Altus Premier for those merchants utilizing a gift card program through Electronic Merchant Systems.

  • Can I access reports from my home office?

    Yes! Get remote system access anytime, from anywhere.  Owners, Investors, and managers sometimes are involved in multiple locations or have other businesses.  The ability for them to log into their POS system and get real-time data on venue performance speaks volumes for these professionals and is a key to investing in a new system or looking to replace an outdated one.

  • Is Total Touch® a cloud-based bar POS system?

    Total Touch is a hybrid bar and nightclub management system.  Menu items, orders, sales, and employee data are entered into the PC-based Total Touch POS Software at your bar.  Business analytics and reports are available through a cloud-based bar and nightclub sales reporting system.

  • Can I set up online food ordering with Total Touch POS?

    Yes! Total Touch POS supports mobile food ordering and online restaurant ordering through total Touch Web Ordering.

  • Where can I get a Total Touch Demo?

  • What are my Total Touch Support options?

    In the unlikely event you experience issues with your issues with your Total Touch POS software, hardware, or credit card, get the help you need through your Total Touch Authorized Dealer or Sales Channel.  


    Visit the Total Touch Support portal for more information.

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