How to Add Printers to Total Touch, Part 2 - Add to Total Touch

This is Part 2 in a series that explains installation, mapping, and set up of remote printers in Total Touch restaurant POS

Total Touch is a Microsoft Windows-based point of sale system with Cloud Reporting.

 

Therefore, the next step is to assign your printer to Total Touch.


Adding the Printer to Total Touch 

  1. Go into the back office and choose Set Up.
  2. Select Remote Printer Configuration.
  3. Name is the name you will see when adding items to your printer.
  4. Device Type is either printer or video.
  5. Device Name is the name your device has in windows. Note: your device needs to be installed and operating in your back office machine for it to be listed here.
  6. Emulation lists the printer models.  If your printer model doesn't match what's listed, you can leave it on T88 Cut.
  7. The first checkbox is for Remote Item Grouping. You can group your items if this option is enabled.

Available Options

  1. The first option is to enable the speaker if you have a speaker plugged into the cash drawer port of the printer.
  2. The second option disables printing modifiers.
  3. The third option is to advance the paper in case you have a non-cutting printer so you can tear the paper off.
  4. The next two buttons increase the font size of the printer.
  5. The checkbox for Use Device Name allows you to type in the path to your printer if your printer is a shared printer on the network, i.e. if you have a USB printer plugged into term 2 – you will add:  \\TERM2Printer Name (or whatever the printer is shared as) 
  6. Add the printer name in the name field so the printer will appear in the Item drop-down when you're selecting a printer.

Check Printer Set Up

To demonstrate that the printer is set up, we'll be using an installed printer named Kitchen.

  1. Now that you have the printer added, you will need to reload your PMC or print manager module.
  2. Select a menu item, i.e., "cheeseburger."
  3. Change it to print at Kitchen.
  4. Close to save.
  5. Login to the POS system.
  6. Ring in a cheeseburger.
  7. Click Send.
  8. Open Print Manager.
  9. Exit Print Manager and then re-start.
  10. With Print Manager up and running it will say Remote Printer #1 - Kitchen, ready. 
  11. Log in to the POS system.
  12. Ring in a cheeseburger.
  13. Select either Cash to cash out and print immediately, or select Send.
  14. As confirmation, you will see a status documenting what time it printed.
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