That’s a harsh first sentence of this narrative, but now’s not the time to dance around the point. According to the National Restaurant Association, “nearly 1 in 6 restaurants (representing nearly 100,000 restaurants) either closed permanently or long-term” due to the COVID-19 pandemic.
So, the big question for restaurant owners like you is: How can I sustain my restaurant during the winter?
The seasonal measures you take will of course depend on the location of your restaurant. Restaurants in warmer states like Arizona, Florida, and Georgia may be able to offer outdoor dining through the winter months. However, Midwest states like North Dakota, Iowa, and Ohio typically experience very cold temperatures and snow in the winter, limiting outdoor options.
Let’s explore tips and ideas to help you safely prepare for the months ahead.
Even during a typical winter, many people choose cooking at home over dining out. Why is that? Here are five possible reasons:
And, of course, there’s just something extra special about homemade soup in front of the fire when snow is swirling outside.
Typically, transitioning to winter might not be too much of a hassle for your restaurant. Maybe all you have to do is change up the menu a bit, invest in some ice-melt for the sidewalks, and hire a regular plow service for your parking lot.
This year, you’ll need more than a winter season plan. You’ll need a true winter season strategy. Here are ten ideas and tips you might want to consider for your strategy.
Get diners excited about visiting your restaurant this season with a new menu that celebrates colder temperatures. Think about what drinks and dishes you can offer that stay warm longer. You may also want to consider the bowl or glass you serve them in, as some retain heat longer than others. Here are a few warm and cozy ideas you could serve up:
One of the reasons your customers may choose to cook at home is because of a lack of fresh fruits and veggies in the colder months. You can encourage them to stop in or place an order by growing your own produce in a heated greenhouse. A small greenhouse can help you grow fresh spices and ingredients for your most popular dishes. Plus, it will make a big difference for those customers who are craving freshness. In the summer, consider expanding your garden to the outdoors and provide hand-picked produce all year long!
There’s nothing better than a bowl of chicken noodle soup when you’re stuck at home with a cold. Consider adding your own version of a “medicine soup” during cold and flu season to show customers you care. You can even turn that simple bowl of soup into a cold remedy bundle by adding some tea bags and a small pack of tissues.
Entice your customers to leave the comfort of their homes by hosting regular, socially distant events. Weekly live entertainment and trivia nights are great ways to do this! If you’re able to build a full calendar of weekly events for multiple months, consider adding a loyalty element. For example, you could offer each guest a card to be hole punched each time they attend an event. Once they’ve attended a certain number of events, reward them with a discount on their meal, a free dessert, or other perk.
Maybe you have some customers who prefer to eat at home, but they aren’t exactly excited to do the cooking. You can solve their problems by creating “take and bake” options. These are meals that you can prepare for your guests to take home and bake in their own oven. Pizzas, pot pies, and one-sheet meals are great, no-hassle options for your customers. You can also enhance the experience by including special instructions for re-heating the leftovers or other baking tips.
According to research from the National Restaurant Association, “49% of full-service and 25% of limited-service operators say they are taking actions to extend the outdoor dining season for their restaurants, including installing tents or patio heaters.” Depending on your location, this may be an option for you as well. The next three ideas may help you creatively extend the outdoor dining season for your restaurant. Please note that any outdoor option involving tents, external heat sources such as space heaters and/or heat lamps, or outdoor lighting will need to be approved by your local jurisdiction.
A Detroit restaurateur increased his winter sales last year by investing in several patio igloos. According to the National Restaurant Association, “Now, he believes they will help his business weather the COVID-19 storm by allowing parties of up to six people to dine in the igloo, which is outfitted with space heaters, an electric fireplace, and fresh air circulating through two open flaps in the back of the structure. Parties enter through a zippered door. Guests can relax for up to two hours inside the globes.” Each of these igloos is made of fiberglass rods and clear tent material and costs about $1,200.
If the igloo experience is something you might be interested in offering, please note that each structure must be easy to exit, have fire extinguishers on-site, and your staff needs to deploy proper safety protocols in their service and between parties. You will also need to have the structures cleared and inspected by your local jurisdiction.
Heating your current patio is another way to help your diners look forward to eating outside longer. Some outdoor heating options include:
If you choose to install patio heating, please remember to get your plan approved by local jurisdiction and always have proper fire extinguishing equipment nearby.
Take the cozy factor to the next level by offering warm blankets to your diners! There are a few different ways you can do this:
Many of your loyal customers may still dine in your restaurant during the colder months. Show them how much you appreciate their trust and support by reevaluating your indoor seating practices. It's always wise to offer hand sanitizer and encourage healthy habits from customers and employees.
We wish you and your restaurant the very best this season. Visit our blog again soon for additional tips and resources to help you through the winter months and beyond.
Sources: National Restaurant Association, News Channel 9, UpServe
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