Success Starts with the Right Point of Sale Solution

July 21, 2020

Matt Dye: Director of Sales, Total Touch POS 

Throughout my 20+ years in this industry, I’ve had the opportunity to sell many different products and solutions.

My sales endeavors took me to various retail and restaurant businesses and introduced me to the strong individuals responsible for their operation.

It pains me today to see so many of these small business owners struggling in the wake of the COVID-19 pandemic. As I watch the news and witness the closures of businesses in my own home town, I can’t help but wonder… If they had been better equipped to adapt to carry-out, delivery, and other socially distant service options, would they still be open?

I think we, as payments industry professionals, have an important responsibility in these times. We need to seek out these businesses that are struggling to adapt and offer solutions to help them survive the pandemic and thrive when it’s over. Total Touch Point of Sale may very well be this solution for many restaurants in your area.

You see, Total Touch is more than a simple vehicle for accepting payments. Of course, it has all the payment processing capabilities that a business needs, but its features and function goes far beyond that.

Total Touch is a hybrid Windows and cloud-based point of sale solution designed to help restaurant owners manage their business and thrive in a changing economy. Its hybrid design means that service can always continue, even during an internet interruption. Plus, Total Touch features the top online ordering system for restaurants, Total Touch Web Ordering, that creates customized website and app-based ordering solutions for carry-out or delivery.

Additional restaurant management features include:

  • Open Table Management
  • Cloud-Based Reporting
  • Bar Tab Pre-Authorization
  • Inventory Management
  • Pour Control
  • Employee Scheduling and Timekeeping

Plus, Total Touch also offers incentives and advanced features such as next-day funding to restaurants that choose our preferred partner, Electronic Merchant Systems, as their payment processor.

By offering this simple, powerful solution, we can give restaurants the solution they need, at the price they want, and the great value they deserve. This is sure to make a difference for restaurant owners, but it also affords you the opportunity to retain more merchants in your portfolio than ever before as a Total Touch Dealer or Point of Sale Agent.

What’s the difference?

When you add the Total Touch solution to your product offering, you’re considered a Total Touch Dealer. However, when you sell a Total Touch solution along with EMS processing, you become more than a Dealer. You become a Point of Sale Agent and can start minimizing compression of your residual income on each sale.

Point of Sale Agents receive expanded support from the Total Touch team, who will be here for you and will do the necessary work to help you increase merchant retention for your business. For example, we can take your merchant processing lead, negotiate with them, and create a contract that will optimize your revenue. We are also happy to share our tools with you if you prefer to compile your own paperwork. Either way, my team can provide the support you need to write both point of sale and merchant processing agreements.

If you’d like to learn more about the Total Touch solution or our Dealer and Agent Networks, please do not hesitate to contact me. Together we can support the business owners in our area during their time of need.

Matt Dye: Director of Sales, Total Touch POS 

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Matt has more than 20 years of experience in the industry, and has worked in various positions from sales to business development and leadership. He has dedicated much of his career to leading high profit business sales strategies for major financial and technology driven companies. When he’s not working hard to grow Total Touch, you will most likely find Matt playing his keyboard, guitar, or bass.

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