Total Touch Conversion to SQL Server and Performance Enhancements

Multiple features enhanced for better performance and efficiency

1. Conversion to SQL Server

  • Version 2.5 incorporates Structured Query Language (SQL) for performance, future flexibility, and reliability. The conversion to a SQL server makes file access significantly faster.

2. Settle Terminals Simultaneously

  • With version 2.5, multiple PAX terminals can be settled simultaneously. This is an enhancement from previous versions, which required each PAX terminal to be settled individually at the close of business.

3. The following features have been enhanced for better performance and efficiency:

  • Back-Office Reporting: Added enhanced diagnostic reporting to back office.
  • Coupons: Enhanced the loading performance of coupons for back of house.
  • Credit Card Structure Verbiage: Enhanced verbiage to indicate when a credit card structure is not in the database.
  • Data Pushing: Optimized data pushing for cloud reporting.
  • Menu Item Modifiers: Enhanced the performance of loading modifiers related to a menu item.
  • Modifier Groups: Enhanced the performance of loading modifier groups.
  • PAX Error Message: Enhanced the error message to indicate if PAX terminal needs to be connected.
  • Replaced PAX Code: Removed ‘PAX AUTH/POSTAUTH’ and replaced it with ‘SALE/VOID SALE’.
  • UPC Lookup: Enhanced performance of the retrieval process for both front and back of house.

Release Date

Feature Release

11/5/2020

2.5

“We didn’t have to change our payment processor.”

Total Touch® point of sale for restaurants is compatible with most payment processors.

You’re in control of your payment processing with our Total Freedom Guarantee!

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The Latest Total Touch POS Frequently Asked Questions

  • Will Total Touch work with my current merchant service provider?

    • The Total Touch® restaurant software is compatible with most merchant service providers.  You’re in control of your payment processing with our Total Freedom Guarantee.
    • Upgrade to the power of Total Touch POS and keep the familiarity of your current payment processor and merchant services agreement.

  • How much does Total Touch cost?

    Many restaurant POS systems are one-sized fits all with costly upgrades and long-term contracts for merchant services.


    Contact us to get a no-obligation quote for a comprehensive restaurant pos system and restaurant management software that's customized for your needs.

  • What merchant service providers do Total Touch POS work with?

  • Will Total Touch Support gift card and loyalty programs?

    Yes! Total Touch includes complete Factor 4 Gift Card integration.  This fully integrated software supports Altus Premier for those merchants utilizing a gift card program through Electronic Merchant Systems.

  • Can I access reports from my home office?

    Yes! Get remote system access anytime, from anywhere.  Owners, Investors, and managers sometimes are involved in multiple locations or have other businesses.  The ability for them to log into their POS system and get real-time data on venue performance speaks volumes for these professionals and is a key to investing in a new system or looking to replace an outdated one.

  • Is Total Touch® a cloud-based bar POS system?

    Total Touch is a hybrid bar and nightclub management system.  Menu items, orders, sales, and employee data are entered into the PC-based Total Touch POS Software at your bar.  Business analytics and reports are available through a cloud-based bar and nightclub sales reporting system.

  • Can I set up online food ordering with Total Touch POS?

    Yes! Total Touch POS supports mobile food ordering and online restaurant ordering through total Touch Web Ordering.

  • Where can I get a Total Touch Demo?

  • What are my Total Touch Support options?

    In the unlikely event you experience issues with your issues with your Total Touch POS software, hardware, or credit card, get the help you need through your Total Touch Authorized Dealer or Sales Channel.  


    Visit the Total Touch Support portal for more information.